— QUESTIONS ABOUT CONTENT

How do I get my news in the paper?

The News and Tribune is devoted to finding space to publish every local submission. The major categories for local news include: weddings, engagements, births and anniversaries, anniversaries, upcoming events (calendar), school news, college (Campus Clips), clubs and organization reports (clubs), churches (Faith) and promotions (Newsmakers).

The Business pages, published on Wednesdays, presents news about area businesses and business people.

The Sports section offers space to publicize upcoming sporting events sponsored by nonprofit groups and also space for scores from amateur and school events (Scoreboard).

We rely on individuals and groups to submit information for publication. If you have questions about whether an article will be published, you can call the news department at 812-206-6397 (NEWS).

There are several ways to submit information.

• TO MAIL The Evening News, send to: Newsroom, 221 Spring St., Jeffersonville, IN 47150

• TO E-MAIL: <a href="mailto:newsroom@newsandtribune.com">Newsroom@newsandtribune.com(Preferred method. You will receive a confirmation response).

TIPS: Always include your name and phone number on the release in case we have any questions.

When are the deadlines for submitting news items to the print version of the News and Tribune? The pages of the printed versions, especially the feature and Opinions pages, are planned well in advance of the actual publication date. In fact, there are different deadlines for almost every section of the newspaper.

To get your story published in a timely fashion, a general rule of thumb is to submit your material at least one week in advance of the publication date, sooner if possible.

How can I get my wedding, engagement or anniversary announcements in the newspaper?

Paper forms are available at our offices between 8:30 a.m. and 5 p.m. Monday through Friday and online at http://www.newsandtribune.com/forms

ENGAGEMENTS AND WEDDINGS: The News and Tribune publishes wedding and engagement announcements in the Saturday editions. A form to write down all the event's details is available online under the “Submissions” link or from either front office at our buildings. All announcements must include a name, address and phone number for verification.

We will publish an announcement with or without a photo. Photos must be of good quality color or black and white. We will make every effort to return photos accompanied by a stamped, self-addressed envelope, but we are not responsible or loss or damage of photos.

Deadline for accepting forms is the Wednesday before publication at noon. Forms are dated upon receipt and run in the order in which they arrive.

ANNIVERSARIES: The News and Tribune publishes the following anniversaries: 50th and the five-year increments thereafter (EXAMPLE: 60th, 65th, 70th) Stories will run in the Saturday edition.

If an open house is planned, it is advisable to submit the announcements two weeks before the event so that it will appear in the paper at least one week before the open house. Forms are available in the Editorial Department. The same photo policy for engagements and weddings applies to anniversaries.

Deadline for accepting forms is two weeks prior to publication. Forms are dated upon receipt and run in the order in which they arrive.

What are your policies about Letters to the Editor?

The News and Tribune welcome letters from readers interested in having their views on current issues published. Letters must include your full name, address and telephone number for verification purposes only. Letters that cannot be verified will not be published. Letters must be brief — no more than 400 words — and in good taste.

We reserve the right to edit for brevity, clarity or libel. Personal attacks, personal disputes and private litigation are not appropriate issues, unless there is public concern. We do not publish poetry. We do not use individual consumer complaints referring to specific businesses.

Letters by the same person will not be used more than twice each month. Thank Yous, for public events only, must be limited to 20 people or organizations per letter.

There are several ways to get your letter to us:

• Use our online form to send your letter electronically: http://www.newsandtribune.com/forms

• TO MAIL send to: Newsroom Opinions, 221 Spring St., Jeffersonville, IN 47150

• TO E-MAIL: <a href="mailto:newsroom@newsandtribune.com">Newsroom@newsandtribune.com (Preferred method. You will receive a confirmation response). 

How do I get sports scores in the paper?

The sports desk is located at our Jeffersonville office. Matt Koesters is the sports editor, and he or sports staff can be reached after 4:30 p.m. daily and after 5 p.m. on weekends.

• TO E-MAIL: Sports@newsandtribune.com (Preferred method. You will receive a confirmation response).

• TO CALL: 812-206-2116

Can I get a copy of an article that appeared in a past issue?

If the date of the article is within the last 12 months, you can get a copy of the newspaper in which it appeared by calling or stopping in the Circulation Department at our offices. You will be charged for the newspaper. If a back issue is to be mailed, there is a $1.50 charge, including postage (Prepayment required). If the article is over a year old, the local library has nearly all our newspapers on microfilm and you can look at the article there or request a copy for a small fee.

• FOR BACK COPIES OF THE NEWS AND TRIBUNE: 812-206-2109

QUESTIONS ABOUT DELIVERY

I didn’t get my paper today. Whom should I talk to? Or any questions regarding time paper delivered, conditions of paper delivered (wet, ripped), etc.?

Circulation service reps will either offer a replacement delivered as soon as possible or a credit to your bill. On Monday through Friday we redeliver missed papers during normal business hours. Redelivery on Saturday is from 7 a.m. to noon.

• CONTACT: Call 812-206-2109 between 8a.m.-5 p.m. Monday-Friday, or call 812-206-2187 between 4 p.m. - 6 p.m. Monday - Saturday.

Who do I talk to about a problem or question with my subscription bill?

Payment or billing problems should be directed to a customer service rep in Circulation Monday through Friday during regular business hours. The customer should have their account number ready (located on subscription bill). 812-206-2192

How do I find out who my carrier is?

Call customer service in Circulation and they will be happy to provide you with the information.

I’m going on vacation. How do I stop my paper during that time?

Call customer service in Circulation at least one day in advance of your departure. At the time, we will also take your restart date. Or, if you prefer we can save your papers in a “Vacation Pak” and have them waiting for you when you return. Again, call one day in advance so that your carrier can be notified. If you are going into the hospital or need service stopped for any reason, call us and we’ll be happy to take care of it. Or click here for online options.

I’m moving. Who do I call with my change of address?

Call a customer service rep at least one day in advance, and they’ll move your paper right along with you!

How do I find out about becoming a newspaper carrier?

We have newspaper routes available throughout the year for both youths and adults. If you or a member of your family are interested in becoming a carrier, call the Circulation Department. One of our district managers will contact you as soon as a route opens in your area.

Do you offer gift subscriptions?

Yes. Call any of our customer service reps in Circulation for the details. 812-206-2192.

I’d like to use the newspaper as a teaching tool. How do I order copies for my classroom?

Classroom copies are available for free. Call the circulation sales manager at 812-206-2107 or via e-mail at Mike.Massek@newsandtribune.com for more information.